Video Library: Workplace Violence

Conflict Communications Skills
Employee Awareness: Sexual Harassment
Violence On The Job
Workplace Violence
Workplace Violence: Customer Service and Field Personnel
Workplace Violence: Recognizing and Defusing Aggressive Behavior

• Conflict Communications Skills
  #CO0021 (14 min. 1995)
  Occupational
  Identifies situations of possible hostility in all work environments and how they can be approached.
  • Dealing with hostility from the general public and from coworkers.
  • Developing conflict communications skills through a twelve-step process.
  • Emphasizes the importance of learning these skills for employees and the organization as a whole.
  • Explains that a hostile person is generally not angry with you personally but rather with a situation.
  • Shows how not to deal with a hostile person.
• Employee Awareness: Sexual Harassment
  #EM002 (19 min. 1993)
  Occupational
  This video sensitizes employees to the issues of sexual harassment, answers the common questions and doubts of those who have not received training on the subject, makes employees aware of the effects of sexual harassment on coworkers and the overall working environment of the company, and uses techniques employed in actual employee training such as sensitizing offenders to the feelings of others and role reversal.
• Violence On The Job
  #VI001 (27 min. 2004—DVD Only)
  Occupational
  This DVD discusses practical measures for identifying risk factors for violence at work and taking strategic action to keep employees safe. Includes a violence on the job case study, as well as additional recommendations for taxi and delivery drivers, and late-night retail establishments.
• Workplace Violence
  #WO009 (25 min. 1994)
  Occupational
  In one year alone workplace homicides accounted for one out of five of all work-related deaths. This program will help supervisors and employees identify the warning signs of workplace violence and prevent it. Includes:
  • Impact and causes of workplace violence
  • Characteristics of a potentially violent employee
  • Establishing a violence prevention program
  • Warning signs, stress management, conflict resolution
  • Hiring and firing
  • Response
• Workplace Violence: Customer Service and Field Personnel
  #WO007 (25 min. 1994)
  Occupational
  Trains employees in service-oriented organizations how to recognize the possibility of violent confrontations and protect themselves accordingly. The threat of workplace violence shatters the safety and productivity of businesses every day. Don't let it happen to your organization!
• Workplace Violence: Recognizing and Defusing Aggressive Behavior
  #WO008 (26 min. 1994)
  Occupational
  Teaches supervisors and managers how to recognize, intervene and assist troubled employees and how to spot and divert aggressive behavior before it turns reckless. Also teaches techniques and tactics for dealing with imminent threats of violence.